Laurent Kleitman
Group Chief Executive
Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Each outstanding property reflects the group’s dual Asian heritage, while proudly distilling the Essence of the Destination, reflected in every hotel’s own fan - carefully crafted by local artisans. Driven by a passion for the exceptional, every day, everywhere, the group’s mission is to craft time-enriching experiences that transform the ordinary to the exceptional and guests to fans through its legendary service. The group now operates 45 hotels, 15 residences and 36 exceptional homes in 28 countries and territories with many more projects under development. Mandarin Oriental continues to drive its reputation as an innovative leader in luxury hospitality, delivering sustainable growth over the long term.
4%
2024 underlying net profit contribution
US$63m
2024 underlying net profit contribution
Brand-led, guest-centric vision and strategy for the next ten years of accelerated growth. Mandarin Oriental’s ambition is to double its portfolio over the next ten years, while maintaining its unrivalled commitment to quality and service.
Mandarin Oriental's strategy is to accelerate the growth of its management business by bringing the brand into more destinations desired by discerning guests.
Mandarin Oriental owns a select number of flagship properties. The group is reviewing its deployment of capital as part of its strategic focus on accelerated growth.
Group Chief Executive
Chief Financial Officer